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Customer Ratings & Reviews for AssuredPartners - Mount Laurel

15 Reviews | Leave a Review


Hello:  :  I am a customer of AJM.  I just wanted to let you know how professional, kind, caring Joanne Richardson was in her handling my situation.  She is a employee you should be proud of.  I cannot say enough about how she helped me and stayed on my situation.  I wanted to express the way she took care of my needs and addressed them so professionally.  You are lucky to have her as your employee.  

Miriam Broderick, Haddonfield, NJ
Got Homeowners Insurance!! Thank you to Tiffany Remsing for not stopping till she found an underwriter to approve me!! If you're looking for any type of insurance, let her know! No one was able to do what she did!

I wanted to let you know what a great job Melissa and Gordon did on following up on my concerns dealing with my Auto policy,come to find out they over charged me by $288.The work your staff did show what a great organization you have,truly customer oriented,thank again

Meilssa did a super job and was very helpful.

We've written to praise AJM's staff in auto and home but don't want to forget the excellent work year after year that we receive from Greg D'Orazio regarding our business medical. Greg's expertise has guided us for years and we recommend him every chance we get. No one else can compare.

Dottie Hilt is AJM's best asset regarding auto and homeowners insurance. We send all of our family, friends and business contacts to her for the best service and advice in the industry. Thanks, Dottie

I just want to say thank you to everyone at AJM Insurance, especially Gordon Hudson. After Super Storm Sandy, we were left in shock and traumatized by the devastation in our neighborhood. I immediately called Gordon, as we had no idea what to do first. As our agent, and knowing the stress we were under, he guided us in the right direction. He answered questions we had and if he wasn't sure of something, he called around until he had the answers. I have been a client with Anderson Jackson and Metts for over 25 years. The service has been great because of people like Gordon, who go the extra mile and have always given me the personal touch that is so important. I can't thank you enough!

Timely, polite, excellent service. Very competetive prices. Very responcive and always helpful. Monica Caza and Sherry Rajczy are a pleasure to do business with and always give great service. I am happy to refer AJM to anyone.

. . . "it has been a pleasure working with Greg.  If you entire staff are like the two of you a switch might not be a bad thing.  I have appreciated the responsiveness".
Joe Ehrenreich, Young's Landscape Management, Inc, Moorestown, NJ
May 7, 2010

Re: Vehicle Change

Your website was easy to use and I received an automated confirmation that my request was received almost immediately.  I was contacted by a staff person the next day in a timely manner, letting me know that my request was actually being processed.  I was very pleased with the whole experience.  AJM is moving toward providing the kind of customer service people expect in the 21st century.

Lori Rowland, New Jersey - Commenting on using our "Service Your Policy" feature.
April 29, 2010

Re: adding car to policy

I had a good experience using the website.  It was easy to use and worked well.
Jack Slotterback, New Jersey - Commenting on using our "Service Your Policy" feature.

April 19, 2010

I know that I’ve said thank you over the phone and in person to you; however, I think it should be put down in writing.  You and your department give All-Pro Electric, Inc. the best service.  I only ask once and it’s done.

 Thank you and all at A.J.M. for your great service.

Rita A. Miller,, All-Pro Electtic

March 12th 2010

Although applying for auto insurance is time-consuming and tedious, I found the AJM website very easy to navigate and user-friendly.  The instant feedback was extremely helpful and appreciated, rather than waiting the customary 24-48 hours for a representative to respond.  Even though there are other factors that need to be taken into consideration, the multiple quotes helped in my decision to move forward with your agency, as I felt your pricing was competitive and fair.

 In addition, your quick response in providing several quotes within minutes of my application was very much appreciated.  You personally made this transition to new insurance as painless as possible.

 Thank you.

Louann M. Altbaum, New Jersey
AssuredPartners - Mount Laurel received a rating of 4.9 out of 5 based on 9 reviews on
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